Our Careteam

Dr. Susan Neno

Almost every picture from Susan’s childhood showed her holding some kind of living creature, whether she was cuddling a family pet or proudly holding up a frog she’d caught! Some of her earliest memories involve her telling any adult who would listen that she was going to become a veterinarian, and her promise held true!

Dr. Neno was born and raised in Lansing, New York. She was active in the 4H club very early on, and decided to attend Tompkins Cortland Community College after graduating high school. She transferred to State University of New York Binghamton, where she worked at a local veterinary clinic in her spare time. Eventually, she was accepted into the College of Veterinary Medicine at Cornell University, graduating with her DVM degree in 1991.

Dr. Neno worked at a clinic in Rochester after graduation, meeting her husband during that time. They moved to Holley, where Susan worked at another hospital. Ready for a change, she came to Barre Animal Hospital in 1999 as an associate veterinarian, eventually purchasing the clinic in 2007 when the original owner retired from practice.

Susan’s husband, Scott, works as a welder. Their two teenagers, Tessa and Derek, are both very involved in sports. The family pets include Tia, a Pomeranian, and three cats: Patches, Flicker, and Gracin.

Currently, most of Dr. Neno’s hobbies revolve around her children’s sports teams. She hopes to get back into photography, art, and dancing soon.

Veterinary Assistant, Receptionist

Joy got her first job when she was 15, working at a museum gift shop in south Florida. She worked in retail for many years, but it became stressful and wasn’t very rewarding. After moving to Colorado in 1998, she decided it was time for a change. She entered the veterinary field, and to this day, finds it to be a rewarding and fulfilling career!

Joy was born in Rhode Island, and moved to Florida with her family when she was eight. When she was 23, she moved to Colorado, eager to experience mountain life after years in the hot Florida climate. There she started her family, and her new career path was chosen. She started at Barre Animal Hospital in 2009, after having worked with Dr. Neno for several years at another clinic.

A jack of all trades around the clinic, Joy does reception work, assistant work, and whatever else is needed! She says her favorite part of the job, though, is providing education to clients. She loves to know that something she said or taught a pet owner will make a difference in the pets life.

At home, Joy has two daughters, Kaitlyn and Emma. They also have two dogs, Piper and Anabell, a cat named Bigfoot, and several hamsters and rats.

In her spare time, Joy enjoys reading, watching movies, camping, and hiking. the rest of her free time is dedicated to her girls extracurricular activities–dance classes, horseback riding, and fishing tournaments.


Geoff was always inspired by the fact that animals can’t talk and can’t always properly express themselves if something bothered them. He knew he wanted to interpret their signals and help in any way he could, so he decided to become a veterinary professional!

Geoff grew up in Batavia, New York, and attended Medaille College in buffalo, graduating with honors. When he heard that Dr. Neno was looking for a Licensed Veterinary Technician, he jumped at the chance to work with her. He started in January of 1999 on the same day that Dr. Neno did.

As a Tech, Geoff really enjoys sitting behind the microscope. It’s still amazing to him that something as simple as a microscope slide can give insight into medical conditions and help a doctor solve a case. Geoff also finds surgery incredibly interesting, and often assists the veterinarians in surgical procedures.

Geoff shares his home with Scot and two cats after they were left in the breezeway of the clinic–Anay never tires of trying to catch the laser light, and Shard, who spent enough time at the vet’s now refuses to go in for routine care. Geoff hopes on day to add a dog into the mix.

Outside of work, Geoff enjoys watching movies, playing video games, cooking, and reading. He has read hundreds of novels over the years and the list keeps growing and growing.


Becky was born and raised in HIlton, New York, on her family’s third-generation dairy farm. Having been surrounded by animals her entire life, Becky always knew she wanted to work with animals!

Becky attended the State University of New York Delhi to obtain her Veterinary Technician’s license. In addition to working as a veterinary technician, she has worked in pet retail for over 15 years, which taught her a lot about all types of small animals and fish! After working with Dr. Neno at another hospital, Becky decided to apply when she heard that Dr. Neno was looking for another Licensed Technician.

Around the clinic, Becky loves radiology, dentistry, and especially enjoys the cold laser therapy that is offered at Barre. Its amazing healing powers never fail to impress. She also likes to see pets go from adorable babies to full grown, healthy adults.

Becky and her boyfriend share their house with many pets. Gibson is a Black lab who needs to have a toy in his mouth at all times, Kodiak is a husky/shepherd mix that she adopted from the hospital when he was surrendered with Parvo virus, and Charlie is a Lab mix who’s tail never stops wagging. They also have three cats, Laili, Costello, and Pearl, as well as four goats named Jasmin, Bell, Tinker, and Tangles. Rounding out the furry troop is a chinchilla, Djembe, whom she adopted because he has a crooked jaw.

Outside of work, Becky spends most of her free time in the summer relaxing on the water! She also likes downhill skiing in the winter and does a lot of hiking with the dogs!


Janet acquired a love of animals growing up in Greece, NY. As a child, she especially loved dogs of all kinds. She started with two Pekinese dogs and after finishing school and moving to Hilton, acquired larger dogs, cats, rabbits, and horses. Janet has two daughters, Kim and Wendy who became involved in Girl Scouts and then in the 4H horse program. That kept them very busy caring for two Arabian horses at their little farm and eventually showing in 4H and Arabian shows.

As her kids got older, she began a job for a vet that she met through his daughter’s horse at her farm. that was the start of her Veterinary career. She has worked for almost 20 years as a receptionist or in veterinary client service. She met Dr. Neno many ears ago when they bother were working at the same hospital. She was impressed with her kindness and excellence. Janet was excited to work for Dr. Neno in 2015 when the receptionist position became available. She finds it to er very interesting, every changing and rewarding working with people from all walks of life along with all of the awesome patients she meets.

Janet now lives in Spencerport helping to care for her elderly mother, Dot. They share their home with three dogs, Jackson, Dot, and Bingo. Jackson is a hound mix rescued from a dog hoarder, and he seems to enjoy the quiet of the house. Dot is a small Sheltie who was adopted from a rescue group whose previous owner went into hospice. Dot spends most of her time with Dot (Janet’s mom) Last, but not least, is Bingo whom you may see when you visit Barre. Bingo likes to be with Janet all of the time and stays under her desk while she works. You may see Bingo pop up to greet you and say Hello!

when possible, Janet loves to travel to all parts of the US, especially the southwest where her daughter, Wendy has made her home. More locally, in Penfield, is Kim and Janet’s two adorable little grandsons, Simon and Oliver. They are both under 3 and are usually the high point of her week. Other favorite past times are TV, games on her tablet, and when the weather allows, getting her Mom outside and going to favorite restaurants.